How to disable Magnifier and On-Screen Keyboard on statup?

*** Hopeleonie ***
*** Hopeleonie *** used Ask the Experts™

I have a customer who has a problem with two clients (Windows 7).  The Magnifier and On-Screen Keyboard is starting on those both clients each login. How can I disable it? All other 561 client’s are not having this problem.

I checked with Auto start, Ease of Access Center and Magnifier + On-Screen Keyboard is disabled. Also, these did not help:

Many thanks in advance
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
So you know how to set it up and it works for over 500 computers.

Think viruses and malware on the two problem computers.

Scan thoroughly with your existing antivirus application and then can also with Malwarebytes.
When complete, run SFC /SCANNOW in an admin command window.

Restart and test.

If still not working, create a new, test Windows User Account (User Profile) on the problem computer. Log into the new profile and test there. It could be a damaged profile.
Narender GakkaAWS / DevOps / Cloud Consultant
In addition, please check what is starting these programs by running the autorun tool  :

you could also disable the startup programs using this tool and try if that helps.
IT Manager
We did not find the cause and the client was not infected. As the customer did not want to loose time we got the order to reinstall both clients.
*** Hopeleonie ***IT Manager



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