Why can't a Windows 8 user access Windows 7 shares using the same account?

Good afternoon...

I have Windows 7 "server" setup with users, groups and shares.  All the Win7 computers can access the shares with out any problem.  I just added a new Win8.1 computer and can see the shares but gets invalid user or password trying to access them.  The user has the correct permissions and can access from his Win7 computer.  It is in the same workgroup and I have tried disabling the firewall, tried setting the Network Location to Public and Private,  but nothing helped.  Does anyone has a fix for this?


Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

William FulksSystems Analyst & WebmasterCommented:
Make sure your Win8 PC is in the same Workgroup as the Win7 ones. Here's a checklist of things to try:

William FulksSystems Analyst & WebmasterCommented:
Also, you have Share permissions and folder permissions. These two things are separate and must be configured as such.
LightWireAuthor Commented:
Thank you for the reply.  The workgroup is the same.  The Share permissions are set to Everyone Full and the ACL is set  with Groups that have RWX of which his acct is a member.  The Win8 computer sees the shares just fine and can access anything I create that is open to everyone or the Public folder.  It's only when it needs to pass the password that the problem shows up and only on the Win8 computer.  None of the computer use a "HomeGroup".  I had also tried turning Password-protected sharing off and on and it did not help.  Any other ideas?

10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

William FulksSystems Analyst & WebmasterCommented:
When it prompts for the username and password, trying typing the machine name in front of the user name, like machine\user instead of just the username.
LightWireAuthor Commented:
I think I already tried that but I will try again to confirm.
LightWireAuthor Commented:
I just wanted to let you know that I the solution I found.  Windows 8 would not recognize the Win 7 group that the user was in but did work with his account directly added to the share.

William FulksSystems Analyst & WebmasterCommented:
So his account was not included in the Share permissions?
LightWireAuthor Commented:
His account was on the Win 7 PC and in the group on the Win 7 PC.  The group was the only thing that had NTFS permissions and he could not get access. When I added his account directly to the share it worked.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.