Why can't a Windows 8 user access Windows 7 shares using the same account?

LightWire
LightWire used Ask the Experts™
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Good afternoon...

I have Windows 7 "server" setup with users, groups and shares.  All the Win7 computers can access the shares with out any problem.  I just added a new Win8.1 computer and can see the shares but gets invalid user or password trying to access them.  The user has the correct permissions and can access from his Win7 computer.  It is in the same workgroup and I have tried disabling the firewall, tried setting the Network Location to Public and Private,  but nothing helped.  Does anyone has a fix for this?

Thanks

Carter
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William FulksSystems Analyst & Webmaster

Commented:
Make sure your Win8 PC is in the same Workgroup as the Win7 ones. Here's a checklist of things to try:

http://windows.microsoft.com/en-us/windows-8/cant-connect-other-pcs
William FulksSystems Analyst & Webmaster

Commented:
Also, you have Share permissions and folder permissions. These two things are separate and must be configured as such.

Author

Commented:
Thank you for the reply.  The workgroup is the same.  The Share permissions are set to Everyone Full and the ACL is set  with Groups that have RWX of which his acct is a member.  The Win8 computer sees the shares just fine and can access anything I create that is open to everyone or the Public folder.  It's only when it needs to pass the password that the problem shows up and only on the Win8 computer.  None of the computer use a "HomeGroup".  I had also tried turning Password-protected sharing off and on and it did not help.  Any other ideas?

Thanks!
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William FulksSystems Analyst & Webmaster

Commented:
When it prompts for the username and password, trying typing the machine name in front of the user name, like machine\user instead of just the username.

Author

Commented:
I think I already tried that but I will try again to confirm.

Author

Commented:
I just wanted to let you know that I the solution I found.  Windows 8 would not recognize the Win 7 group that the user was in but did work with his account directly added to the share.

Thanks
William FulksSystems Analyst & Webmaster

Commented:
So his account was not included in the Share permissions?
His account was on the Win 7 PC and in the group on the Win 7 PC.  The group was the only thing that had NTFS permissions and he could not get access. When I added his account directly to the share it worked.
LeeTutorretired
Top Expert 2009

Commented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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