I have an odd problem for which I could use some insights:
This is an HP Envy 15 laptop running Windows 8.1.
When I first encountered it, the wireless wasn't turned on.
The wireless software controls to turn on/off the wireless would go from OFF to ON and then within a few seconds revert to OFF all by itself.
The wireless light on the F12 key was always white no matter what was done with Fn-F12.
There appear to be no other switches for WiFi on this computer.
I checked the update status of the Bluetooth driver because I'd read that could be an issue with the WiFi on this computer. It's up to date.
I turned off the Bluetooth.
Finally, a reboot fixed the problem.
Now I understand that the wifi has stopped working again (and it seems this sort of behavior has been happening lately).
I'm not there to see the computer but that's not much of an issue. I can remote into it.
I'm a bit stuck between "software?" and "hardware?" here.
The hardware seems to be working fine but I guess there could be some intermittency.
It "feels" like software to me in view of the reboot fix.
What might be some likely next steps and how to test?
Can anyone confirm the Fn-F12 actions? (I've not checked it since the first reboot). Should the light change? Should the color or on/off state change?