Office 2013 installation will not run

We have 50 users with Office 365 Business Premium subscription.
Office 2013 click to run installs perfectly on all PC's bar 1.
I login to office 365 and click on install now. This downloads the click to run installer.
When I click on run the screen flashes nothing happens

Windows 7 x64 with all updates applied. Domain attached PC and user has local admin rights

So far have tried
disabling firewall and all AV software
Ran SFC /scannow on PC as well as malwarebytes
ran disk cleanup
Logged in as domain admin but same issue

Any ideas would be gratefully received as very little further to go on
William SmythAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Vasil Michev (MVP)Commented:
Are you running the setup elevated (right click -> run as administrator)?
William SmythAuthor Commented:
Yes, I should have mentioned.
Vasil Michev (MVP)Commented:
Try enabling logging for the setup process then:

reg add HKLM\SOFTWARE\Microsoft\ClickToRun\OverRide /v LogLevel /t REG_DWORD /d

Open in new window

The log files will be created in the %windir%\temp dir, check for any errors there.
William SmythAuthor Commented:
I ran Ms Fix-it removal scripts for Office 2007 but this did not work.
Then tried same scripts for Office 2003 / 2007 & 2010, rebooted and install worked.

Thanks for help

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
William SmythAuthor Commented:
Removing office via removal scripts did the trick.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Office 365

From novice to tech pro — start learning today.