Change Desktop Resolution (NOT DPI!) In Windows 2008 Server R2 RDP Session

We have several servers (Windows Server 2008 R2 SP1 running as VMWare Guest Systems) and no one appears to be able to change the display resolution (1024x768 to whatever) at all.  Whenever one of our uses goes into Screen Resolution, we see the message "The display settings can't be changed from a remote session". Any assistance would be greatly appreciated.
swlaurieAsked:
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Seth SimmonsSr. Systems AdministratorCommented:
you configure the resolution when you connect with the client
click the show options button in the bottom left then click the display tab
set the resolution there before connecting
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
This, btw, has never changed since MS took over the RDP technology, and that's a very long time ago...
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