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@mac_777 &nbsp;- Thanks and I was happy to help.
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@mac_777  - Thanks and I was happy to help.

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Yes, &nbsp;any time. Speaking of remote support, &nbsp;Samsung had a nice tool they used to remote into my phone. It worked like a charm the first time they did it, &nbsp;the second time they ended up destroying my phone! It depends on the support person.
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Yes,  any time. Speaking of remote support,  Samsung had a nice tool they used to remote into my phone. It worked like a charm the first time they did it,  the second time they ended up destroying my phone! It depends on the support person.

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Is there an anti virus vendor out there that will remote in and fix virus related issues for clients?
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Is there an anti virus vendor out there that will remote in and fix virus related issues for clients?

anti virus support

Spyware is software that aims to gather information about a person or organization without their knowledge and that may send such information to another entity without the consumer's consent, or that asserts control over a computer without the consumer's knowledge; it has also come to include programs that engage in various kinds of electronic fraud. Anti-spyware is software that removes or blocks that software; some common vendors include Malwarebytes, McAfee, Spybot-Search and Destroy, Ad-Aware and BitDefender.

Anti-Spyware

Anti-virus software was originally developed to detect and remove computer viruses. However, with the proliferation of other kinds of malware, antivirus software started to provide protection from other computer threats. In particular, modern antivirus software can protect from malicious browser helper objects (BHOs), browser hijackers, ransomware, keyloggers, backdoors, rootkits, trojan horses, worms, malicious layered service providers (LSPs), dialers, fraud tools, adware and spyware. Some products also include protection from other computer threats, such as infected and malicious URLs, spam, scam and phishing attacks, online identity theft (privacy), online banking attacks, social engineering techniques, Advanced Persistent Threat (APT), botnets and DDoS attacks.