I have an HP Envy 6 laptop that came with Windows 8 and was upgraded to 8.1 (x64)
The upgrade created no problems/errors.
Recently the system was performing an update which was interrupted. I'm unsure as to what happened, the screen just went black as if it was sleeping. After a long time, I noticed the computer not doing anything, so I reluctantly held down the power key until it shut down.
When I started the computer again, I started receiving "Error C0190005 applying update operation [number] of [number]
The numbers change when the laptop is reset.
I attempted to refresh, but I receive the message "There was a problem refreshing your PC. No changes were made."
There is no further explanation or error number.
I attempted to use a USB drive to recover, but the system tells me no USB recognized.
An article explained that if your hard drive has less than 2GB available (which mine does) then Windows found it difficult to update the computer. It also told me to run Notepad through the command prompt so that I could use the File Explorer to delete unnecessary files. But when I attempted that, I got an error message saying that the file no longer exists in that location.
I have also tried using the Win8 CD to repair the OS, but this also sends me in a loop.
I am not quite sure what else to try.
I do no want to reset my PC, because there are many important files that I need to access, so a format should be considered an absolute final resort.
I would appreciate any help you can give me.