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cur
Flag for Sri Lanka asked on

Exchnage Server 2010 mail delivery issue

We have been experiencing more often mail delivery  issues  . specially incoming   . what are the in build tools I can used to troubleshoot similar issues   quickly  . first I want to make sure that email exchange level receive or not confirmation before going into the Telco level . I know lost of mail theses days got block out side the mail server  . I really want to know the right approach in the step by step way .
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arnold

8/22/2022 - Mon
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cur

ASKER
both outgoing and incoming . this issue will not come all ways . please let me know command to check the external connection and the other connectivity testing commands
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cur

ASKER
I had a issue with 3 emails . one was cleared after our Telco mail gateway confirm that block due to spam . other two of the email addresses email not reach the GW Logs even . these two senders in two different countries and hard to get come feedback . how can I move on the two emails addresses are not reaching our GW . please advice me to resolve this issue . theses two emails are very critical to our business
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cur

ASKER
most of the cases gateway level spam filter issues .do we have any way to check the free email providers support in case of troubleshooting purpose . we have few users are complaining they are not getting email free email created accounts .
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arnold

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