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FortiGate 60 on PPPoE connections Setting STATIC IP  /  SUBNET

Hi,

I'm trying to get the Fortigate 60B to allow me to specify the Subnet on the PPPoE connection.

It obtaining my Static IP but using 255 not 248 subnet and this is not allowing me to communicate with it or the other IPS in my range.

Has anyone else had this or resolved it please.

Thanks
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bbaoIT Consultant

Commented:
if it is a static IP assigned by your ISP, i guess you are not able to change it, and you can't access the nearby IPs by design.

Author

Commented:
What do you mean by design.

We have a bank of 8 IPs so I think 6 usable that we can use.

If it's a modem I can allocate any of the 6 to use but for some reason the Fortigate does not have anywhere that I can see to change or manually enter the ip and subnet.

The actual ip assigned is ok it's the subnet that's wrong.
IT Consultant
Commented:
> What do you mean by design.
> The actual ip assigned is ok it's the subnet that's wrong.

the IPs are obtained over PPPoE, that's why the subnet mask is 255.255.255.255. it is by design as it is a point-to-point connection.

>  We have a bank of 8 IPs so I think 6 usable that we can use.

as the mask is 32-bit (255.255.255.255), the 8 IPs should be all available. be aware the IPs might be not continued because it is not necessary
bbaoIT Consultant

Commented:
> The actual ip assigned is ok it's the subnet that's wrong.

subnet? do you mean the network mask is wrong? the mask is not received from DHCP automatically?