Exchange Public Folders is Mounted but will not open in PF Management Console

when i try to 'update hierarchy i get the following error message:

Cannot complete the operation because there isn't an available public folder data on server 'SERVER-EX'

when i try to open default public folders

cannot complete the operation because there isnt an available public folder database on server 'SERVER-EX'. It was running the command 'get-publicfolders -getchildren -identity \' -server 'SERVER-EX'
DeepinInfrastructure Engineer Asked:
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Will SzymkowskiSenior Solution ArchitectCommented:
Do you have multiple public folder databases on different servers or just 1? Have you tried to dismount then re-mount the public folder database? Have you check to ensure that all of the Exchange services are started and no issues?

Check the event viewer as well to see if there are any other underlying issues with Exchange.

DeepinInfrastructure Engineer Author Commented:
Just the 1 public folder - I can successfully dismount and remount the database, when doing so I don't get any error messages - all services are started

There's trace's of an old Exchange but only referring to Exchange Address book. nothing else

Satyendra SharmaMicrosoft UC Technical ArchitectCommented:
Did you migrate public folder from previous version of exchange?
Appears like your current server may not be part of the replica list on the public folders.

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DeepinInfrastructure Engineer Author Commented:
I ended up creating a new public folders database and restoring.

Thank you all for help

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DeepinInfrastructure Engineer Author Commented:
All comments reviewed but didn't assist in resolving the issue
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