office365

I received an email from Microsoft online services telling me that I will be billed for office 365 in no later than 10 days. see attachment for statement. the attachment was not containing any statement..it was encoded incorrectly. The facts: I never signed up or ordered office 365. I never gave my credit card to Microsoft. My question why am I receiving email? I have outlook 2007 and I am ok with that for now. Can some one give me some advice how to handle this? could this be a spam or phishing? the Microsoft sender email and the physical address looks legitimate bit still I don't feel comfortable with this .
Thank you
Basem KhawajaClinical PharmacistAsked:
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Seth_zinCommented:
This is phising, I would scan your computer for viruses and such. Probably a zip file or something too? Sounds fake.
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Seth_zinCommented:
Can you check the header of your email to see where it actually came from? They can easily spoof and email. NEVER open an attachment in an email unless you were expecting it.
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Basem KhawajaClinical PharmacistAuthor Commented:
Can you check the header of your email to see where it actually came from?
how do I do that?
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Seth_zinCommented:
What type of email client you using? (gmail, outlook etc...)
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Basem KhawajaClinical PharmacistAuthor Commented:
outlook 2007
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David Johnson, CD, MVPOwnerCommented:
check the message very very carefully and ensure that it is from who it said it was. i.e.
microsoftonline.com vs microsofton1ine.com .. I find it easy using this display font but the display font you're viewing it in it may be extremely similar.

If you didn't sign up for office 365 then it is spam and it is trying to get you to react by clicking a link, opening an attachment..  my spam folder recently had a message from customersupport@paypl.com saying that my paypal account had been suspended..
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Basem KhawajaClinical PharmacistAuthor Commented:
David
I already clicked on the attachment as I said it was coded incorrectly. no billing info there whatsoever. Also I did not sign up for office 365. I asked seth how do I check for the header he never replied. I scanned deep root with webroots no threats were found . I am scanning now with MWB. Hopefully the same results.
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David Johnson, CD, MVPOwnerCommented:
one for microsoft

Attached is your Merchant Statement.  It is secured so that only an authorized recipient can open it.  To open, click on the attachment.

In order to view
the attached PDF file, you need Adobe Acrobat Reader Version 8.0 installed.
Click on the following link:
<http://www.adobe.com/products/acrobat/readstep2.html> to complete a free install or re-install if you have an older version.

Visit Microsoft's self
help website at www.microsoft.com or contact your ISP if you do not receive the attachment.

Delivering your statements directly to your desktop is just one more way we've increased the speed of business.  Thanks again for choosing CTS Holdings, LLC as your merchant processor.  CTS Holdings, LLC, you can count on us!

This is a post-only mailing. Please do not respond.  To change preferences please contact Customer Service at 1-800-238-7675.
and one for vmware

In order to view
the attached PDF file, you need Adobe Acrobat Reader Version 8.0 installed.
Click on the following link:
<http://www.adobe.com/products/acrobat/readstep2.html> to complete a free install or re-install if you have an older version.

Visit Microsoft's self
help website at www.microsoft.com or contact your ISP if you do not receive the attachment.

Delivering your statements directly to your desktop is just one more way we've increased the speed of business.  Thanks again for choosing CTS Holdings, LLC as your merchant processor.  CTS Holdings, LLC, you can count on us!

This is a post-only mailing. Please do not respond.  To change preferences please contact Customer Service at 1-800-238-7675.

the pdf actually contains merchant.exe
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Basem KhawajaClinical PharmacistAuthor Commented:
David
I am not sure I understand what you want me to do here??
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David Johnson, CD, MVPOwnerCommented:
just letting you know that it is SPAM and by attempting to open the pdf you may have compromised your system as the pdf isn't a pdf but an self extracting executable.
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Basem KhawajaClinical PharmacistAuthor Commented:
So what can I do at this point I already scanned with webroots and mwb and no threats were detected.
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David Johnson, CD, MVPOwnerCommented:
then you're lucky don't open attachments from people you don't know in the future. you may not be lucky the next time.  There are many script kiddies that go on the darknet and buy or somehow get a script and then go nuts with it.
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Seth_zinCommented:
I agree you got lucky you didnt' get anything. Never open any attachments. If you believe you owe someone for a bill, log in directly to the site (not a link they provided) and check that way.

To check headers you'd click the email and File -> Info and check the itnernet header section. Since we can pretty much say this is phising / spam just delete the email is my suggestion.
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Seth_zinCommented:
PS Sorry for the delay, I didn't have access to a computer last night. Very busy!
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Basem KhawajaClinical PharmacistAuthor Commented:
no problem will do its just I saw office 365 and Microsoft and stupid me I was not thinking.
thanks  guys
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