VMWare 5.0 - System Chassis interrupt alert

Hi,

Im seeing this Alert in one of the host or the cluster (alert and warning - not sure if related) - see attached)

I tried to look in the logs for the host: hostd.log, vpxa.log and kernell log but I could not find anything relevant in there... (I have attached these as well)...

Can you take a look and see if you find anything relevnt in there (maybe Im checking the worngs logs...)

Is this some alert/warning to be concerned about and what could be the cause for that?

Tks,
jaoo
alert.jpg
logs.zip
joaotellesAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Most of the time, I've seen this alert, it's a phantom alert, caused by

1. Incorrect version of ESXi, e.g. are you using the OEM ESXi version from HP, Dell, IBM etc

2. Outdated firmware on the server.

3. Server not on the Hardware Compatibility List

4. Out dated version of ESXi 5.0, update to the latest available, e.g. 5.0 U3 or later.
gheistCommented:
Do you need TPM at all? Really?

Andy: he runs IBM image on IBM server (see syslog)

Sadly syslog is too short and does not rewind to TPM failure. I would suggest to DISABLE it for good. Also update with latest firmware pack from Fix Central (or call IBM/Apple callcenter to hear same)
joaotellesAuthor Commented:
Tks for the updates.

Just to be clear:

Updating the firmware and disable TPM will possibly clear these two alerts right? (on alert for the chassis and the TPM warning)

Tks,
Joao
gheistCommented:
System chassis 1 is just case #1, tpm fault is most likely cause.
You can have 2 system chassis with numa-link between, then it will point you to NUMA domain that has hardware fault.

firmware update will prevent some but not all false alerts. TPM is very useless for vmware.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
VMware

From novice to tech pro — start learning today.