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thank you, this helped us to work out what to do so really happy with your response, have a good evening.
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thank you, this helped us to work out what to do so really happy with your response, have a good evening.

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Greetings, <br />
<br />
We are having an issue at the moment with our IFD CRM 2013 on premise. &nbsp;We hope to fix it soon but just looking at the worst case scenario &nbsp;if unable to log back into the CRM - is there a way of extracting the data from SQL server and setting up again on another version. <br />
<br />
Any help most appreciated. regards. SJ
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Greetings, 

We are having an issue at the moment with our IFD CRM 2013 on premise.  We hope to fix it soon but just looking at the worst case scenario  if unable to log back into the CRM - is there a way of extracting the data from SQL server and setting up again on another version. 

Any help most appreciated. regards. SJ

Internet Facing Deployment Issue

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Dynamics can be used with other Microsoft solutions, such as SharePoint, Yammer, Office 365, Azure and Outlook. Dynamics ERP comprises a group of enterprise-resource-planning products includes Dynamics AX (formerly Axapta), a multi-language, multi-currency enterprise software with business management features for financial, human resources, and operations management; Dynamics GP (formerly Great Plains Software); Dynamics NAV (formerly Navision) for financials, supply chain, and people; Dynamics SL (formerly Solomon IV)for project-driven organizations; Dynamics C5 (formerly Concorde C5) for manufacturing, supply chains, analytics and electronic commerce; and Dynamics CRM.