asked on

Apple iPhone folder empty in Windows (iPhone IOS 8)

I used to plug my iPhone into my PC, touch "trust", then in Windows Explorer on my PC I could see all the photo folders under Apple iPhone.

Now I still Apple iPhone but the folder is empty (though it's actually quite full).

Is there something I have to do in IOS 8 to allow PC access to this folder(s)?

Thanks,

ASKER CERTIFIED SOLUTION

Kyle Santos

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

gateguard

ASKER

That's all it was. I never had to do that before. It must be an IOS 8 thing.

Also, interesting, I do have "show hidden files" checked in my basic settings, but I had to re-check it for the new folder (os: windows 8) when the iPhone connected.

Thank you!

Kyle Santos

Yeah, Apple likes to hide things from the general public. The only reason I knew this was because I have an iPhone 6+ with latest iOS 8 and had to view hidden files to find what I was looking for on my phone!

I am glad this worked out for you.

o/

John Hickman

I'm having a similar issue on Windows 10, only when I plug my iPhone 6 in to drag-and-drop pictures, it says it is empty and closes the file explorer window. Even opting to show hidden files, folders, and drives doesn't work.

Help?

Kyle Santos

@John Hickman,

Welcome to Experts Exchange!

We would be happy to help you out. Would you mind asking your own question so we can work with you on resolving your question?

Go to https://www.experts-exchange.com/askQuestion.jsp
Fill out the form and Submit. Make sure you select at least iPhone topic.
As soon as you ask the question iPhone Experts will be notified to your question and try to assist you with your problem.

ksantosee
Customer Advocate
https://www.experts-exchange.com/members/ksantosee.html?messageMe