Apple iPhone folder empty in Windows (iPhone IOS 8)

I used to plug my iPhone into my PC, touch "trust", then in Windows Explorer on my PC I could see all the photo folders under Apple iPhone.

Now I still Apple iPhone but the folder is empty (though it's actually quite full).

Is there something I have to do in IOS 8 to allow PC access to this folder(s)?

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Kyle SantosQuality AssuranceCommented:
Assuming you have a Windows machine...

Follow these steps to display hidden files and folders.
1.  Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
2.  Click the View tab.
3.  Under Advanced settings, click Show hidden files and folders, and then click OK.
4.  Then in Windows Explorer on your PC see if the files show up in the folder now.

Let me know if this works or not.


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gateguardAuthor Commented:
That's all it was.  I never had to do that before.  It must be an IOS 8 thing.

Also, interesting, I do have "show hidden files" checked in my basic settings, but I had to re-check it for the new folder (os: windows 8) when the iPhone connected.

Thank you!
Kyle SantosQuality AssuranceCommented:
Yeah, Apple likes to hide things from the general public.  The only reason I knew this was because I have an iPhone 6+ with latest iOS 8 and had to view hidden files to find what I was looking for on my phone!

I am glad this worked out for you.

John HickmanCommented:
I'm having a similar issue on Windows 10, only when I plug my iPhone 6 in to drag-and-drop pictures, it says it is empty and closes the file explorer window.   Even opting to show hidden files, folders, and drives doesn't work.  

Kyle SantosQuality AssuranceCommented:
@John Hickman,

Welcome to Experts Exchange!

We would be happy to help you out.  Would you mind asking your own question so we can work with you on resolving your question?

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