Apple iPhone folder empty in Windows (iPhone IOS 8)

I used to plug my iPhone into my PC, touch "trust", then in Windows Explorer on my PC I could see all the photo folders under Apple iPhone.

Now I still Apple iPhone but the folder is empty (though it's actually quite full).

Is there something I have to do in IOS 8 to allow PC access to this folder(s)?

Thanks,
gateguardAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Kyle SantosCustomer RelationsCommented:
Assuming you have a Windows machine...

Follow these steps to display hidden files and folders.
1.  Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
2.  Click the View tab.
3.  Under Advanced settings, click Show hidden files and folders, and then click OK.
4.  Then in Windows Explorer on your PC see if the files show up in the folder now.

Let me know if this works or not.

o/
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
gateguardAuthor Commented:
That's all it was.  I never had to do that before.  It must be an IOS 8 thing.

Also, interesting, I do have "show hidden files" checked in my basic settings, but I had to re-check it for the new folder (os: windows 8) when the iPhone connected.

Thank you!
0
Kyle SantosCustomer RelationsCommented:
Yeah, Apple likes to hide things from the general public.  The only reason I knew this was because I have an iPhone 6+ with latest iOS 8 and had to view hidden files to find what I was looking for on my phone!

I am glad this worked out for you.

o/
0
John HickmanCommented:
I'm having a similar issue on Windows 10, only when I plug my iPhone 6 in to drag-and-drop pictures, it says it is empty and closes the file explorer window.   Even opting to show hidden files, folders, and drives doesn't work.  

Help?
0
Kyle SantosCustomer RelationsCommented:
@John Hickman,

Welcome to Experts Exchange!

We would be happy to help you out.  Would you mind asking your own question so we can work with you on resolving your question?

Go to https://www.experts-exchange.com/askQuestion.jsp
Fill out the form and Submit.  Make sure you select at least iPhone topic.
As soon as you ask the question iPhone Experts will be notified to your question and try to assist you with your problem.

ksantosee
Customer Advocate
https://www.experts-exchange.com/members/ksantosee.html?messageMe
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
iPhone

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.