Sound is choppy on my computer

Whenever i browse the internet, the sound gets choppy on whatever is playing...spotify desktop or video in the browser. basically, if i want to listen to something, i cant move the mouse.

thanks if you can help, this seems like a driver one which means difficult to solve !

windows i5 16gb ram
finnstoneAsked:
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dbruntonCommented:
Install the Chrome browser and see if the problem still occurs.

https://www.google.com/chrome/browser/desktop/
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Michael-BestCommented:
Open the run command, then type DXDIAG and click OK.
Click the sound tab and lower the slider to zero sound acceleration.
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finnstoneAuthor Commented:
thanks. here is what it said - see atttached


there was no such slider though.
DxDiag.txt
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☠ MASQ ☠Commented:
And as a "just in case", if it's only happening when your browser is open also consider something else hijacking your connection.  Might be worth a quick screen for adware/malware with something like Malwarebytes Anti malware (MBAM).
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finnstoneAuthor Commented:
no malware here.
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☠ MASQ ☠Commented:
A sudden change or gradually got to this stage?
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finnstoneAuthor Commented:
sudden most likely after i updated drivers 6 months ago
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dbruntonCommented:
Just the sound choppy or the video as well?
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finnstoneAuthor Commented:
sound
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dbruntonCommented:
Machine, brand and model please?

Problems still exist with different browsers?  Try Chrome if you don't have another browser.

And if you use Task Manager can you give us an idea of your CPU utilisation when you are playing video?
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finnstoneAuthor Commented:
windows 7

i made machine

intel i5 4750k
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finnstoneAuthor Commented:
Time of this report: 3/29/2015, 12:10:36
       Machine name: ROB-PC
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150202-1526)
           Language: English (Regional Setting: English)
System Manufacturer: ASUS
       System Model: All Series
               BIOS: BIOS Date: 10/03/13 16:01:47 Ver: 15.04
          Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
             Memory: 16384MB RAM
Available OS Memory: 16322MB RAM
          Page File: 6459MB used, 26182MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode
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