Link to home
Start Free TrialLog in
Avatar of bob8627
bob8627

asked on

Why wont Apple iTunes install correctly

Running Window 7 With SP1 +all latest updates (100+)

Got notice that Apple wanted to update iTunes to 12.1.1 plus Quicktime7 +


I said OK for iTunes install. then iTunes seemed to install OK.  Then I got error message about Assembly Microsoft.VC80.CRT with code HRESULT 0x80070BC9.

I uninstalled iTunes (with Windows 7 Uninstaller)  then reinstalled iTunes  Same error.

Saw Forum message to said to try reregistering vbscript,  Tried same result

Any help would be appreciated.
Bob
ASKER CERTIFIED SOLUTION
Avatar of John
John
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of bob8627
bob8627

ASKER

Hi
I followed your instructions.
BUT I had  no iTunes or Quicktime listed in uninstaller and Apple mobil devices support would not go away

But I did what I could  and iTunes 12/1/1/4 did install and is now operational

Thank you for you help
Avatar of bob8627

ASKER

I've requested that this question be closed as follows:

Accepted answer: 0 points for bob8627's comment #a40695320

for the following reason:

I want to  accept responders solution
@bob8627  - Thanks for the update and I was happy to help.