Avatar of Walter Curtis
Walter Curtis
Flag for United States of America asked on

SharePoint 2013 UPS NeedsFullImport

I just updated SharePoint 2013 with Service Pack One and lost my UPS (Active Directory Import) sync connection, (Everything else is still in tack, profiles. db's etc...). When I try to recreate the connection and click on "OK" I receive an error towards the top of the page in a light red bar that says "NeedsFullImport". I am unable to save the connection, therefore unable to use UPS. The link to "My Sites" are also missing. The "User Profile Service" is started and the "User Profile Synchronization Service" stopped and both FIM services are disabled, since this is just "Active Directory Import".

Credentials and anything else are fine. I say that because before SP1 all worked perfect. btw... there is a corresponding event in the event log stating the same, "NeedsFullImport", event 6398, category Timer. It also needs to be noted that the time job "User Profile Service Application - User Profile ActiveDirectory Import Job" continually fails, which is probably the problem, but not sure how to correct that issue.

Any ideas? Thanks
Microsoft SharePoint

Avatar of undefined
Last Comment
Walter Curtis

8/22/2022 - Mon
Mohit Nair

After patches, it generally affects user profile sync service. You do not need to recreate the sync connection again. Please start the User profile sync service. If it doesn't start, check the event logs and SharePoint logs to identify the cause of failure. Anyhow once the service starts, sync connection would re establish and then perform full import.
Walter Curtis

ASKER
Thinks for the info. I am using the "Active Directory Import" method however, so not sure if the profile sync service is a part of that.
ASKER CERTIFIED SOLUTION
Mohit Nair

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Walter Curtis

ASKER
Thanks for the info, but I am not using the FIM / SP Sync Service as was the only way to do it in SP 2010. I am using the other option, the direct import from AD. If you have some tips on that method, please let me know.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
Walter Curtis

ASKER
Never was able to use SharePoint Active Directory Import. The work around was to use SharePoint synchronization service, the full blown sync that uses FIM.

Thanks for the info though.