windows 7 remote desktop

I have a windows 7 box that I cannot connect to from another computer(local network).  I can ping it and I can use it to remote access the other computer.  I have set firewall to allow incoming port 3389.  I have even turned off firewalls.  When I try to access computer there is no error message and does not ask for credentials.  It simply does not connect.  I am wondering if a local policy(computer is not on domain) is to blame.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

BUCKBERGAuthor Commented:
And I did enable remote access through computer properties
Zephyr ICTCloud ArchitectCommented:
Could you verify if the service is running and waiting for connections?

Run netstat command in a cmd window:

netstat -a -o 

Open in new window

Then look for an entry like  TCP port 3389 (if the default port is used).

Check if Remote Desktop Service is running in services.
Ashok DewanFreelancerCommented:
I hope you have set the password. If you haven't then set it on windows 7 box.
10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

What version of Windows 7 is it? Only Pro and above allows you to connect to the PC using Remote Desktop. Home versions don't have that option.
Kyle SantosQuality AssuranceCommented:
If you need a work around you could try this route.

I used to use Log Me In until I found this nice application.  Google Chrome Remote Desktop is often on my Windows 7 machines and its proven tried and true. And its FREE.
Chrome Remote Desktop allows users to remotely access another computer through Chrome browser or a Chromebook.  Computers can be made available on an short-term basis for scenarios such as ad hoc remote support, or on a more long-term basis for remote access to your applications and files.  All connections are fully secured.

Chrome Remote Desktop is fully cross-platform.  Provide remote assistance to Windows, Mac and Linux users, or access your Windows (XP and above) and Mac (OS X 10.6 and above) desktops at any time, all from the Chrome browser on virtually any device, including Chromebooks.

BUCKBERGAuthor Commented:
I found in the registry that the RDP port was set to 443.  Once I set to 3389 was able to get in.  Question:  how did it get it get set to 443?  I understand this is a RD Gateway port.  This computer sits at home in a workgroup.  Any help?
Zephyr ICTCloud ArchitectCommented:
I don't see it changing automatically, maybe by changing some settings somewhere for Terminal Services?
Ashok DewanFreelancerCommented:
It could possible that any other service(any application/software) would have been running already on 3389 thats why native RDP service switched to 443. This behavior is normal.

you can check which service running to their respective ports.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Hardware Firewalls

From novice to tech pro — start learning today.