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What version of Outlook is it?
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I thought I set that up correctly. I wonder if just by clearing it and setting it up again it fixed whatever issue there was... Thanks
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I thought I set that up correctly. I wonder if just by clearing it and setting it up again it fixed whatever issue there was... Thanks

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I have some users using Sage act! v16 premium. It is hosted on a standalone server on their domain. They have no issues accessing the data etc... The issue that they are having is that a few users are unable to sync between act and their outlook account. I was able to manually sync each when I first installed. They synced their contacts, calendar entries etc... The main issue is that when they try create an email from act! which opens outlook it does not log it. The same as when they receive an email it doesnt log it to act.
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I have some users using Sage act! v16 premium. It is hosted on a standalone server on their domain. They have no issues accessing the data etc... The issue that they are having is that a few users are unable to sync between act and their outlook account. I was able to manually sync each when I first installed. They synced their contacts, calendar entries etc... The main issue is that when they try create an email from act! which opens outlook it does not log it. The same as when they receive an email it doesnt log it to act.

Sage Act! not syncing with outlook

Act! (previously known as Sage ACT!) is a customer relationship management (CRM) software application which is used to keep track of client and prospect details in a single database that can be shared by multiple users. Act! features include contact, company and opportunity management, a calendar, communication tools, the ability to track prospective customers, "dashboards", reports, and the ability to synchronize data from other applications or other Act! users over the web.

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.