IE 11 has stopped responding error when I open ctrl panel and select system

Win 7 machine, fully updated, virus and malware scans show clean.  First it was happening when I opened IE 11 and went to a website.  I "ticked" the box for "Use software rendering....",  The problem stopped for websites, but continues when I go to: control panel / system.

When I select system it crashes IE and I still get the error.

The event log is this:

Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17689, time stamp: 0x54e68526

Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7

Exception code: 0xc0000374

Fault offset: 0x000ce753

Faulting process id: 0xc78

Faulting application start time: 0x01d06a979c926d3e

Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Faulting module path: C:\Windows\SysWOW64\ntdll.dll

Report Id: dc5acbdf-d68a-11e4-bed0-e840f2c8540b

I have a "dump"  log upon request if that can help anyone?
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JohnBusiness Consultant (Owner)Commented:
Try the following:

Open Control Panel, Programs and Features, Windows Features (left side). Uncheck (remove) Internet Explorer. Close out and you will be required to restart the computer.

Upon restart, go back and check (enable) IE. Once again you will have to restart.

Upon restart, run Windows Updates and then test to see if the problem has been resolved.
StardotstarAuthor Commented:
No still does it, but what I have discovered is a description mistake on my part.

The message I get when I go to control panel/system states:  WINDOWS EXPLORER HAS STOPPED WORKING, NOT  Internet Explorer!

My bad!
JohnBusiness Consultant (Owner)Commented:
Windows Explorer is very different from IE and is an integral part of Windows. It cannot be disabled, uninstall, or reinstalled.

The first thing to do is to run System File Checker. Open cmd.exe with Run as Administrator and run SFC /SCANNOW. Allow to complete, restart and test.

If that does not work, you need to try Windows 7 Repair Install. For this, you need a working recovery partition or the Windows 7 DVD. Here is a Seven Forums tutorial to assist you .
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StardotstarAuthor Commented:
Thanks, did an SFC last night and it found nothing.  I am trying to recall when all of this happened and it seems that there was a single windows update a few days ago that also said there was an AMD video update.

This also with my JPGs not wanting to display started after that.

I am currently reinstalling suggested video driver from AMD.
JohnBusiness Consultant (Owner)Commented:
Let us know after the video driver. Windows Updates have never broken Windows Explorer on any machine of mine or clients. On my current machines, I am using Intel Graphics. Client machines vary.

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StardotstarAuthor Commented:
all stable now, the video update seemed to resolve all issues.  I actually found that in a post related to windows explorer issues.

Thanks for your help!
StardotstarAuthor Commented:
Thanks for your help, it was the video driver.
JohnBusiness Consultant (Owner)Commented:
Thanks for the update and I was happy to help.
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