Ad keeps changing to Porn ad

I have a client that when they go to a united.com the ad in the bottom left corner plays porn ads in Chrome. I have deleted cookies, i have reset chrome to default settings. I have ran adaware and what happens is it tries to start a clean ad then it changes to the porn ad. What else can i do?
miamitech305Asked:
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Mr TorturSystem EngineerCommented:
Hi,
maybe you can use AD blocker ...? just suggesting.
0
KromptonCommented:
Try running avast-browser-cleanup and adwcleaner as well.

Make sure to check that no Proxy setting have been installed and make sure the Hosts file has not been altered to point valid ad-servers to the naughty ones.

Cheers,
Krompton
0
miamitech305Author Commented:
I ran adwcleaner, how to i check the host file?
0
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Mr TorturSystem EngineerCommented:
it must be on your system drive at this path :

C:\Windows\System32\Drivers\etc
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KromptonCommented:
Open windows explorer and navigate to %SystemRoot%\System32\drivers\etc

You should find the Hosts file (there is no extension on this file). If it has not been altered it should look something like this. If there are no lines that do not start with an "#" then it has not been altered.

****************
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
#      127.0.0.1       localhost
#      ::1             localhost

***********************
If you do find something you may want to enter the # at the beginning of each line for testing.

Hosts file changes are a bit old-school but they can cause the problem you are describing.

I would run avast-browser-cleanup first though.

Krompton
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EirmanChief Operations ManagerCommented:
To edit your hosts file run Notepad as administrator and browse to it (described above)
Choose All Files *.* to see the hosts file listed
=======================================================
For safer browsing overall you should consider ditching Chrome in favour of
Firefox with the NOSCRIPT free addon.
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KromptonCommented:
Just wondering if you've had any luck with the cleanup?

Cheers,
Krompton
0
miamitech305Author Commented:
I thought it went away after i reinstalled chrome, but i came back. If i run the site in chrome incongnito mode the porn add doesnt appear, but if i run it in regular mode it appears.
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KromptonCommented:
Sounds like some chrome files may have been left behind. Did you delete all folders after uninstall of chrome?

uninstall again and delete from all profiles:
C:\Users\[USERNAME]\AppData\Local\Google

Then try installing chrome again.

Krompton
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miamitech305Author Commented:
I found the solutions, malwarebytes, adware, and others couldnt fix it. I removed my current AV and installed Symantec. Ran a scan and found a virus called Cheap-o.exe and it was removed. After that i reset chrome and everything works great now.
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miamitech305Author Commented:
I found the fix to my own problem.
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