Admin rights

I have an users who had a virus called cheap-o.ex. I removed the virus and removed it from the registry. Now my user who had admin rights can no longer remove or update software. If i log into the computer using my domain account that has admin right, i get the same error message saying i need admin rights to remove or update a software.
miamitech305Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Try running Windows 7 Repair Install. You need a working recovery partition or the Windows 7 DVD. Here is a Seven Forums tutorial to assist you.

http://www.sevenforums.com/tutorials/3413-repair-install.html

In all likelihood the damage appears to be sufficiently bad that you should back up everything and reinstall Windows 7.
0
Will SzymkowskiSenior Solution ArchitectCommented:
Have you tried to delete the windows profile for this user and have them log back in and create a new profile? Sometimes the profiles can become corrupt. If it was a virus it is possible that there are still remnants left on this machine.

Viruses also can corrupt or destroy core windows files. I would also try running sfc /scannow to try and repair the System Files.

Will.
0
Peter HutchisonSenior Network Systems SpecialistCommented:
Open the Control Panel, User Accounts, Change user access control and change it to the lowest setting and reboot.
0
10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

JohnBusiness Consultant (Owner)Commented:
The lowest UAC setting turns UAC OFF and should never be used.
0
McKnifeCommented:
The first thing to check is of course: are your accounts still inside the admin group!
...maybe that malware has removed them from that group.
0
EirmanChief Operations ManagerCommented:
You may need to temporarily enable the hidden "Default Administrator" account, as described here .....
http://www.lostwindowspassword.com/enable-windows-7-default-administrator-account.html

Be sure to disable it again when you have fixed any rights/permissions issues.
Treat it only as an emergency account.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
JohnBusiness Consultant (Owner)Commented:
@miamitech305  - Thanks, and I was happy to help you.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Anti-Virus Apps

From novice to tech pro — start learning today.