SmarterMail Migration

I need to move SmarterMail accounts from one server to another.  We are going from an old web site to a new web site.  I have used the SmarterMail Migration Tool to move an individuals emails to the new server.  Works great.  The problem is I cannot move the contactlist, Tasks, Notes etc.  In the Migration Tool, each of these are listed, and you need to move them one at a time.  Unfortunately, the radio buttons for everything except the email inbox are greyed out.  Any thoughts how to get them un-greyed-out?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

It would help to know server O.S.  your going from and too and the versions.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
I would say the easiest would be to just copy and paste from old to new.
I am not an expert but I have heard that it's kind of buggy to get this smartermail migration to work properly.

good luck ...
rrhandle8Author Commented:
As it turns out, in order to do what I needed to, I would need admin rights on the server, and both accounts are shared hosting.  Thanks everyone for helping.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Servers

From novice to tech pro — start learning today.