user log in is not showing network drives

I have a user on our network that can log in to any computer on our network except one (Computer-X), The user is able to see our network drives and work from them.

Computer-X has no trouble with all other users log in to this computer, seeing our network and being able to work from them. Like our file sharing.

All uses have the same network log in type. Account - basic user.

I have tried: deleting account and reinstalling, giving administrative privileges, deleted in renewed DNS accounts changed the UCA.

the problem is only this computer and no other on the network.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

William FulksSystems Analyst & WebmasterCommented:
If this is Windows 7 you need to get in the registry and delete his account from there. It's probably stuck pulling in some old info that's causing problems.

To clear user local profile via registry:

1.   Press on Start > Run >Regedit

 2.  Navigate to the following registry key :“HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList”

3.   Under ProfileList navigate to binary key’s like this: S-1-5-21-3656904587-1668747452-4095529-500

4.    On the right side under ProfileImagePath you'll see the profile path.

5.    Chose the one with the desired user and delete the long registry key like: “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList”

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Andy MIT Systems ManagerCommented:
When logged onto the computer can the user browse the server shares via the run command at all (i.e. \\server\share)?

If they can do this, does the computer allow you to map the drive manually?

If the above works this would indicate an issue at logon. How are the drives mapped (logon script? Group Policy?). If Group Policy it may be worth running a gpresult on the computer with the user logged on, see if something is being denied.

Also worth having a look at the event log of the computer - any errors/warnings for when the user logs on?
TwirpAuthor Commented:
No the run command \\server\share does not work.
Logon script is how we mapped the drives.

I'll go and try to delete user account through regedit.
Then reinstall it.

Well let you know what happens.
thanks people for your help
TwirpAuthor Commented:
   nothing I did worked... so I took from both of you and deleted the account entirely and started over with a new user name and account...
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.