I work in a mid-sized non-profit (around 100 employees). Earlier this month my network admin left and I'm trying to evaluate the advantage of outsourcing the server monitoring and management. I'm keeping sys admin functions in house (e.g., AD adds, deletes, changes, permissions, email). I'm looking for someone to monitor the logs and keep the servers patched and updated. In addition, I would look to this company for consulting on any new configs and break/fix.
The quotes I'm getting are all over the place. Most have a low monthly recurring for monitoring and then scalable blocks of time to cover the updates/patches/break/fix/configuration stuff.
Finally, my question: how many hours is reasonable for monitoring a hyperV environment on Server 2012R2. We have one SAN, two hosts, 10 virtual servers, 1 backup appliance and an external AD/system center. Assuming nothing breaks, what is a reasonable amount of hours per month/week/day/whatever to monitor this?
Any advice you can offer would be GREATLY appreciated!