Server 2008r2 update problem

Our 2008r2 server has started getting Msi Installer errors, Event 1024 & 11402
Error 1402. Setup cannot open the registry key UNKNOWN\Components\6F949E36CB3004C50AF18C3B9B1A1EE8\000021094A0090400000000000F01FEC.

I have searched the registry for that specific key but it doesn't exist.
This is also preventing SAGE updates installing
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JohnBusiness Consultant (Owner)Commented:
I suggest you go to the Microsoft Update Troubleshooter site for multiple OS and follow the steps there. Try the FixIT to see if it works on your system. Try the steps to reset update.

After this, run SFC /SCANNOW in an administrative command prompt and allow to complete.

Now, you should consider restarting the Server and then test updates again.

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PHBSupportAuthor Commented:
Hi John

It doesn't mention Server 2008r2, do you know if there is a version for servers?

PHBSupportAuthor Commented:
Found it KB 947821

Thanks John
JohnBusiness Consultant (Owner)Commented:
@PHBSupport  - Thanks for the update and I was happy to help.
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Windows Server 2008

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