lotus note forms access issue

ONE OF THE USER HAD ACCESS TO SEE ALL REQUEST FORMS FOR THE COMPANY AS REQUESTED BY HIS SUPERVISOR IN LOTUS NOTE. FOR SOME REASON, SINCE JULY 15TH, HE DO NOT HAVE ACCESS TO THEM WAS SENT TO REQUEST ANYMORE.  

We have tried to give all kind of access. Pls. find the attachment for access list.  but it still facing the issue.
through below path we have provide access to user
Lotus notes : file -database-access control

Let me know if you need more details about the access.
image-ln.png
PrashiksnAsked:
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Sjef BosmanGroupware ConsultantCommented:
The image you added refers to the system Address book. I suppose the Request Forms are in a different database. Please check the ACL of that database, and post a new image if necessary.
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Sjef BosmanGroupware ConsultantCommented:
Any progress? Do you have more information?
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