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Application server running on Hyper-V  windows server 2012 R2 freezes upon restarting.

Atouray
Atouray asked
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Our Hyper-V server running windows server 2012 R2  host our applications and recently we noticed the server keeps on freezing and when you attempt to reset the hyper v server it just halts . You can see on the status that it is resetting but it stays there forever. Restarting the host too takes a very long time before it is fully up. Can I please know what is the main cause of this?
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Technical Architect - HA/Compute/Storage
Commented:
Start with the host's disk subsystem. Server management software should be able to show RAID controller logs. They may indicate disk read/write failures. That would mean that a disk or disks are going bad.

Bad drivers and firmware could also be the culprit.

Look in the Hyper-V host's Event Logs for any errors that may have occurred right before lock-up.

Make sure no A/V is running on the host. If, in the off chance there is A/V on the host make sure it is not set to scan VHD/VHDX files and the Hyper-V settings folders.
Philip ElderTechnical Architect - HA/Compute/Storage

Commented:
What turned out to be the culprit?