windows installer fails

everytime i try to install a program, the windows installer takes an incredible amount of time to even respond once installation starts. It will go thru the initial parts of the wizards, then when installation starts the windows installer will time out.  Same with uninstall...every once in awhile it will give me retry option and after a couple of retrys i might get something to install.
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JohnBusiness Consultant (Owner)Commented:
Go to the Microsoft Update Troubleshooter site and run the FixIT for your machine. There are manual steps as well.

After it has run, then run SFC /SCANNOW from an administrative command prompt. Allow to complete, restart and test.

If you are still having problems, run DISM.

Open cmd.exe with Run as Administrator.
DISM.exe /Online /Cleanup-Image /Scanhealth (takes 15 - 20 minutes).
DISM.exe /Online /Cleanup-Image /Restorehealth (takes 15 - 20 minutes).

Restart the computer and test.

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Certified1Author Commented:
did all of the above i had a log made from scan i attached. ran last 2 steps and then tried to uninstall a program and it hung up again. installer and uninstaller both were having problems timing out
JohnBusiness Consultant (Owner)Commented:
If none of the above has worked, you need to do a Windows 8 Refresh. This keeps data and many settings but makes you reinstall software. I have done this once and it is a reasonable approach.
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Certified1Author Commented:
keeps data such as pics and videos?  i will back up the best i can any recommendations on that?
ill let you know when i finish
JohnBusiness Consultant (Owner)Commented:
All of my documents, files, virtual machines and such like as well as a lot of settings were retained. Settings make software installation easier.
Certified1Author Commented:
trackingdown all my software to reinstall can be time consuming.   but overall it must have worked becuase i have installed 8 programs without fail.   going to put a few more on and back up and set restore point. thank you
JohnBusiness Consultant (Owner)Commented:
@Certified1 - Thanks for the update and I was happy to help.
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Windows 8

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