I have a client who had their webpage worked on last weekend. The Web person inadvertently setup an incorrect autodiscover record. All Iphones,Ipads and macs will not receive emails unless they are on the Lan. Once they leave the building, they lose the ability to send or receive mail.
Client has SBS2008/Exchange 2007 and a self signed certificate.
I found the autodiscover record and had the web people remove the record, however, the record must be cached as a ping to autodiscover.domain.com still returns a reply. If you go to "autodiscover.domain.com/autodiscover/autodiscover.xml" the page says "Autodiscover is not configured".
Do I have any option but to wait out the DNS updates? it has been about 12 hours and all of the above symptoms persist. The client is getting a bit testy, and I have tried everything I can think of.
Client is using a self signed certificate, so, from what I have read, creating a new correct autodiscover record could cause other issues.
Thanks for any suggestions.