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Michael FeldbauerFlag for Australia

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Exchange 2013 Email forwarding not enabled

Hi
Have Exchange 2013, am attempting to forward a mailbox to external address.
When using Admin Centre, Add the email enable forwarding for the user, search and add the contact, hit OK and the contact is not in the box, cannot proceed as nothing is in the forwarding box.

Have tried Set-Mailbox -Identity "USER NAME" -ForwardingSMTPAddress "email address"
get the response
WARNING: The command completed successfully but no settings of '/MyBusiness/Users/SBSUsers/USERNAME'
have been modified.

Have tried to enable remote domain

RunspaceId                           : 2dcb21f4-99a6-4bbf-85f9-0efb97eb2609
DomainName                           : *
IsInternal                           : False
TargetDeliveryDomain                 : False
ByteEncoderTypeFor7BitCharsets       : Undefined
CharacterSet                         : iso-8859-1
NonMimeCharacterSet                  : iso-8859-1
AllowedOOFType                       : External
AutoReplyEnabled                     : True
AutoForwardEnabled                   : True
DeliveryReportEnabled                : True
NDREnabled                           : True
MeetingForwardNotificationEnabled    : False
ContentType                          : MimeHtmlText
DisplaySenderName                    : True
PreferredInternetCodePageForShiftJis : Undefined
RequiredCharsetCoverage              :
TNEFEnabled                          : False
LineWrapSize                         : Unlimited
TrustedMailOutboundEnabled           : False
TrustedMailInboundEnabled            : False
UseSimpleDisplayName                 : False
NDRDiagnosticInfoEnabled             : True
MessageCountThreshold                : 2147483647
AdminDisplayName                     :
ExchangeVersion                      : 0.1 (8.0.535.0)
Name                                 : Default
DistinguishedName                    : CN=Default,CN=Internet Message Formats,CN=Global Settings,CN=First
                                       Organization,CN=Microsoft
                                       Exchange,CN=Services,CN=Configuration,DC=domain,DC=local
Identity                             : Default
Guid                                 : 98e5b602-ddeb-4a6b-9dfe-ed9545882392
ObjectCategory                       : domain.local/Configuration/Schema/ms-Exch-Domain-Content-Config
ObjectClass                          : {top, msExchDomainContentConfig}
WhenChanged                          : 1/04/2015 3:30:38 PM
WhenCreated                          : 7/01/2011 9:19:26 AM
WhenChangedUTC                       : 1/04/2015 6:00:38 AM
WhenCreatedUTC                       : 6/01/2011 11:49:26 PM
OrganizationId                       :
OriginatingServer                    : N1-ASP-AS01.domain.local
IsValid                              : True
ObjectState                          : Unchanged

RunspaceId                           : 2dcb21f4-99a6-4bbf-85f9-0efb97eb2609
DomainName                           : companyweb
IsInternal                           : False
TargetDeliveryDomain                 : False
ByteEncoderTypeFor7BitCharsets       : Undefined
CharacterSet                         :
NonMimeCharacterSet                  :
AllowedOOFType                       : External
AutoReplyEnabled                     : True
AutoForwardEnabled                   : True
DeliveryReportEnabled                : True
NDREnabled                           : True
MeetingForwardNotificationEnabled    : False
ContentType                          : MimeHtmlText
DisplaySenderName                    : True
PreferredInternetCodePageForShiftJis : Undefined
RequiredCharsetCoverage              :
TNEFEnabled                          : False
LineWrapSize                         : Unlimited
TrustedMailOutboundEnabled           : False
TrustedMailInboundEnabled            : False
UseSimpleDisplayName                 : False
NDRDiagnosticInfoEnabled             : True
MessageCountThreshold                : 2147483647
AdminDisplayName                     :
ExchangeVersion                      : 0.1 (8.0.535.0)
Name                                 : Windows SBS Company Web Domain
DistinguishedName                    : CN=Windows SBS Company Web Domain,CN=Internet Message Formats,CN=Global
                                       Settings,CN=First Organization,CN=Microsoft
                                       Exchange,CN=Services,CN=Configuration,DC=domain,DC=local
Identity                             : Windows SBS Company Web Domain
Guid                                 : f7c51e8c-f766-4758-a912-1a3e47a25f92
ObjectCategory                       : domain.local/Configuration/Schema/ms-Exch-Domain-Content-Config
ObjectClass                          : {top, msExchDomainContentConfig}
WhenChanged                          : 7/01/2011 9:33:45 AM
WhenCreated                          : 7/01/2011 9:33:45 AM
WhenChangedUTC                       : 7/01/2011 12:03:45 AM
WhenCreatedUTC                       : 7/01/2011 12:03:45 AM
OrganizationId                       :
OriginatingServer                    : domain.local
IsValid                              : True
ObjectState                          : Unchanged

I have also noticed that OriginatingServer                    : N1-ASP-AS01.domain.local  is incorrect, this is a DC and was the SBS server 2007 Exchange, we have moved Exchange to N1-ASP-MX10, should OriginatingServer also be updated ?

Thanks in advance
Avatar of Scott Gorcester
Scott Gorcester
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You can create a contact record, add an external email address and then forward an internal users email to that contacts address.
Avatar of Michael Feldbauer

ASKER

Have tried that, from the shell get the following

Have tried Set-Mailbox -Identity "USER NAME" -ForwardingSMTPAddress "email address"
get the response

WARNING: The command completed successfully but no settings of '/MyBusiness/Users/SBSUsers/USERNAME'
have been modified.
ASKER CERTIFIED SOLUTION
Avatar of Guy Lidbetter
Guy Lidbetter
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If you want to setup a forward but delver to the local mailbox as well... then you have to create a mail contact for the target address and assign the contact as the forwarding address.

Regards

Guy
All done, thanks for your assistance