Symantec endpoint protection manager 12.1.5 stop running a scheduled client scan

Need to know how to stop Symantec endpoint protection manager 12.1.5 stop running a scheduled client scan.
windows 2008r2 client, windows 2012R2 server.
BFanguyAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

jimmymcp02Commented:
when the scheduled scan starts do you see the progress bar? you could stop it from there if the Symantec policies allows this.
Why are you trying to do this?
0
BFanguyAuthor Commented:
our 2008r2 remote desktop server users lock up when the scans run.
we found yesterday that we had defwatch scans enabled.  they run for 8 hours and usually during production hours.

we disabled the defwatch scans on the remote desktop servers, but now i cannot find a way to stop the already running scans.
0
jimmymcp02Commented:
if you run this command with admin rights this will stop all sep and whatever is doing

from the command prompt with elevated privileges run

smc -stop
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

BFanguyAuthor Commented:
on the clients or on the server?
0
jimmymcp02Commented:
from whatever remote session you are seeing the issue.
0
jimmymcp02Commented:
also you might what to read this article. I think it will help optimize performance on your environment

http://www.symantec.com/business/support/index?page=content&id=TECH180229
0
BFanguyAuthor Commented:
wound up having to do these steps:

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection>smc.exe -stop

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection>smc.exe -start

Thanks for the help
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Anti-Virus Apps

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.