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BFanguy
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Symantec endpoint protection manager 12.1.5 stop running a scheduled client scan

Need to know how to stop Symantec endpoint protection manager 12.1.5 stop running a scheduled client scan.
windows 2008r2 client, windows 2012R2 server.
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BFanguy

8/22/2022 - Mon
jimmymcp02

when the scheduled scan starts do you see the progress bar? you could stop it from there if the Symantec policies allows this.
Why are you trying to do this?
BFanguy

ASKER
our 2008r2 remote desktop server users lock up when the scans run.
we found yesterday that we had defwatch scans enabled.  they run for 8 hours and usually during production hours.

we disabled the defwatch scans on the remote desktop servers, but now i cannot find a way to stop the already running scans.
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jimmymcp02

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BFanguy

ASKER
on the clients or on the server?
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
jimmymcp02

from whatever remote session you are seeing the issue.
jimmymcp02

also you might what to read this article. I think it will help optimize performance on your environment

http://www.symantec.com/business/support/index?page=content&id=TECH180229
BFanguy

ASKER
wound up having to do these steps:

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection>smc.exe -stop

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection>smc.exe -start

Thanks for the help
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