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Exchange 2013 blocking Reply Email from Blackberry using OWA

We have a new Exchange 2013 server and a few users with Blackberries.  They are using OWA email accounts on the blackberries.  There is no problem receiving email or sending new emails.  But if they try replying to an email with the original contents still in the email they get a "General Failure" and the email refuses to send.  This happens to all Blackberry users who have OWA setup instead of ActiveSync.
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Simon Butler (Sembee)
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The OWA screen scraping method doesn't work properly with Exchange 2013. The last supported version for that method is Exchange 2007 from memory.

Two options.

1. Upgrade to more modern Blackberry devices (Q10, Z10, Classic, Passport etc)
2. Deploy BES Express 5.0. With some work it can be made to work with Exchange 2013. You do not need to change the subscription on the device, BES Express works with a BIS subscription device.

Simon.
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Hopefully that is not our only solutions.  The users are reluctant to give up their current BBs and we've had terrible experiences with BES Express 5.  Far too unreliable.
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Simon Butler (Sembee)
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