Blue screen analysis tool

I have a few questions relative to blue screen of death (BSOD) errors on Win 7 Pro computers.

We have 400 users of which a certain % seems to have the occasional blue screed of death.  

Are there any good tools that we can get that can do a good analysis of the dump file?  I know Microsoft has a tool but my understanding is that it is a bit limited identifying problems that are not withing windows itself.   Are there any good programs out there?   No requirement that is has to be free- just good.  Ideally I would like something that we could open a dump file with and the tool can give us some potential culprits and maybe even solutions?  I know that is asking alot, but I am just expectations are much lower.

Dump files- what if a user says they had a blue screen but we dont see anything in C:\Windows\minidump\ when we look on the computer?  

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Go to and get the Blue Screen View tool there. You need download the dmp file to the sample directory but it does a decent job.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Will SzymkowskiSenior Solution ArchitectCommented:
+1 for Blue ScreenViewer, great software.

BlueScreenView is free and can be downloaded from

Also I include the previously suggested Nirsoft: BlueScreenView page to read about and Download BlueScreenView with full install/uninstall support (scroll down below "Feedback" to find the download link.

Page Link:
IT Pros Agree: AI and Machine Learning Key

We’d all like to think our company’s data is well protected, but when you ask IT professionals they admit the data probably is not as safe as it could be.

Dennis JohnsonIT technicianCommented:
A great tool is WinDbg and is provided by Microsoft.
It's a generic debugging tool but can analyze minidump files, too.

This website contains some info about it. You can download it from here (Section Standalone Debugging Tools for Windows).

If set up correctly (that is, use Microsoft's debugging symbol server), you can view many details about every minidump of every Windows OS.
I also prefer using m$'s tool, the one from nirsoft usually wasn't of much help when I tried it.

If there are no minidump files after a BSOD, there could be several reasons for that. One is that the system is set to make full memory dumps and not minidump files, and the default location for full dumps isn't the minidump folder. A further reason could be that there wasn't enough free contiguous space on the C:\ partition if it wasn't set for minidumps. It is also possible that there is no small (256MB is enough) pagefile on C:\, which is required for dumps. There are also certain situations where the system crashes to quickly for the dump to be written, for example when the CPU overheats, or other reasons can be if the disk or file-system is bad and can't be written to.
Nirsoft is not exact everytime! I do not use it anymore. We also use the MS's tool WinDbg.
i also find bluescreenview does not always give enough info; in many cases Windbg gives more - and often better info
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
JohnBusiness Consultant (Owner)Commented:
Nirsoft Blue Screen Viewer (my post http:#a40703801) works.

The Microsoft tool also works (David J. Post http:#a40703845) works as well.

Since answers have been provided, they should be accepted.
JohnBusiness Consultant (Owner)Commented:
I suggest option 2 using the two solutions I posted in my objection above.
Plus maybe my comment, as the asker also wanted to know why sometimes there aren't any dumps, which I explained.
JohnBusiness Consultant (Owner)Commented:
I am happy with rindi's suggestion
i still say windbg gives best results - and should be included here
snyperjAuthor Commented:
Sorry- I have been away.  Bluescreen view helped to identify a bad driver which we replaced.  Thanks for all the suggestions but I did not need to go beyond bluescreen view.
i don't understand - in your original post you said there was no dmp file??    very confusing
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Legacy OS

From novice to tech pro — start learning today.