Chris Christensen
asked on
Exchange 2010 Activesync Foldersync error 403 for specific user
This started out attempting to set up a new iPad for a particular user. When adding the account now mail would come across so I went to the exchange connectivity analyzer and tested Activesync and checked the sync inbox checkbox. This failed with the error 403. The user is not a member of a privileged group, and I have checked to make sure he has the "inherit permissions" checkbox checked under his account security settings.
Here is the output from the connectivity test
Here is the output from the connectivity test
Attempting the FolderSync command on the Exchange ActiveSync session.
The test of the FolderSync command failed.
Additional Details
An HTTP 403 forbidden response was received. The response appears to have come from IIS7. Body of the response: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
<title>403 - Forbidden: Access is denied.</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
fieldset{padding:0 15px 10px 15px;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;}
h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}
#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
background-color:#555555;}
#content{margin:0 0 0 2%;position:relative;}
.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}
-->
</style>
</head>
<body>
<div id="header"><h1>Server Error</h1></div>
<div id="content">
<div class="content-container"><fieldset>
<h2>403 - Forbidden: Access is denied.</h2>
<h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>
</fieldset></div>
</div>
</body>
</html>
HTTP Response Headers:
MS-Server-ActiveSync: 14.3
X-MS-RP: 2.0,2.1,2.5,12.0,12.1,14.0,14.1
MS-ASProtocolVersions: 2.0,2.1,2.5,12.0,12.1,14.0,14.1
MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,Search,Settings,Ping,ItemOperations,Provision,ResolveRecipients,ValidateCert
Content-Length: 1233
Cache-Control: private
Content-Type: text/html
Date: Thu, 02 Apr 2015 19:13:32 GMT
Server: Microsoft-IIS/7.5
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET
Elapsed Time: 20378 ms.
ASKER
Just moved the user to another DB, and verified the all admin attributes in adsiedit were "not set". I reran the test with the same error 403 result.
ASKER
I lied, the move is still in progress, I will retest once it is complete.
ASKER
DB moved has completed and the issues still exists.
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ASKER
Nuclear option, but i had spent enough time on this.
Has the user ever been a member of a protected group? Have you checked for the Admin property on the user in ADSIEDIT/Attribute editor of ADUC?
Simon.