Problems with ACT! v16 synchronization to Microsoft Outlook 2013

I have several problems.     I have two exchange accounts, two gmail and one pop account in my profile.     I don't want the synched contacts to go to exchange because that is the address book of a client.     I've changed the default profile to the address book of a pop3 account (att) and trying to get the ACT! contacts to populate that address book.     But I cant get it to work that way.       So I've made a copy of the exchange address book and put it under the pop3 address book, but still synchs to exchange.

Additionally, when I sync the contacts transfer but the emails in the ACT! database do not transfer to the Outlook address book.    I don't see a field mapping ability that help me get this done.

Very frustrating.

Help me Experts!
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Davis McCarnOwnerCommented:
Have you tried changing which account is the default?
wolflightAuthor Commented:
yes multiple times
Davis McCarnOwnerCommented:
I tried to find an Outlook mail account manager, hoping there would be a utility which would let you control which account(s) were active; but, one doesn't seem to exist........
I think your only hope is to create two profiles using the Mail icon in the control panel.  Have one profile which only has the AT&T account and another that has all of them.  There will be an option for choosing which profile to use and you'd use the AT&T profile when you want to sync; the other when you don't.  You should use another data file for the syncing profile and remove sync from the all accounts profile.
Frankly, its a PITA; but, M$ hasn't given us any other choice.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Mike LazarusAct! Evangelist - CRM ConsultantCommented:
You might not need to sync the contacts ... The Act! database is set as an address book in Outlook
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.