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Were you able to get unlisted? &nbsp;That is what counts. &nbsp;:)
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Were you able to get unlisted?  That is what counts.  :)

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Yes, one of the site was cleared after PC was cleaned and the other site is mentioning that if we don't host email server on our site then we should not be worry about it. by the way IP from birch or Cbeyond are the worth IPs according to them,,<br />
Thanks any way for following up
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Yes, one of the site was cleared after PC was cleaned and the other site is mentioning that if we don't host email server on our site then we should not be worry about it. by the way IP from birch or Cbeyond are the worth IPs according to them,,
Thanks any way for following up

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Hello experts, <br />
A small company has web site hosted at (x-company) and static IP from an ISP company, and web hosting &nbsp;company give them email services too. unfortunately a user got a virus and his PC became spammer so he could not send email anymore. I cleaned the PC and recreated outlook data file (PST) and seems he is okay now and can send and receive emails but the wan IP and DG are still black listed on two databases. at this time I want to know besides implementing firewall and antivirus for the company.<br />
who is responsible to remove the IPs from black list?<br />
what else I could do to minimize the incident to be repeated?<br />
Thank you.
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Hello experts, 
A small company has web site hosted at (x-company) and static IP from an ISP company, and web hosting  company give them email services too. unfortunately a user got a virus and his PC became spammer so he could not send email anymore. I cleaned the PC and recreated outlook data file (PST) and seems he is okay now and can send and receive emails but the wan IP and DG are still black listed on two databases. at this time I want to know besides implementing firewall and antivirus for the company.
who is responsible to remove the IPs from black list?
what else I could do to minimize the incident to be repeated?
Thank you.

who is responsible to remove our public IP from black list?

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.

Email Clients

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.

Internet / Email Software

The Domain Name System (DNS) is a hierarchical, globally distributed system responsible for associating the name of a computer, service or other resource into an IP address for connecting to the Internet or a private network. Most prominently, it translates domain names to the numerical IP addresses needed for the purpose of computer services and devices worldwide.