office error code 30102-11

getting an error message while opening ms office. Error code 30102-11. It a new computer and newly bought office pack 2013.
smith samaritanAsked:
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click webCommented:
Try rebooting the system in safe mode and install the office pack. Or try Installing the office when firewall is off. Generally its an issue associated with antivirus blocking the installation. This may help you Error code 30102-11
JohnBusiness Consultant (Owner)Commented:
Also update Office. There have been a LOT of Office updates since it was introduced. Then also update Windows because there have been a LOT of Windows updates.

Office 2013 works fine on Windows 7 Pro, Windows 8 Pro and Windows 8.1 Pro (all 64-bit).

Make sure Office is the 32-bit version.
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