Timeout in Zimbra Postfix Logs

Dear Experts,

We are trying to send email with over 8 MB attachment . The mail server is Zimbra. The message stays in the outbox and is not delivered while attachments lower than 8 MB are delivered. We have another issue where the mails are not delivered at all from a particular IP or ISP.

We see below in the mail logs:
timeout after data ( 0 bytes ) from unknown.
milter-reject mail from unknown service unavailable try again later.

We have gone through forums and they indicate MTU for timeout error and postconf milter_default_action is set to tempfail for milter-reject which should be set to accept.

Please let us know the probable cause and the way to fix the above errors.

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A. Cristian CsikiSenior System AdministratorCommented:

Like this you can increase the attachment size limit:

su zimbra
zmprov mcf zimbraMtaMaxMessageSize 20971520 //20mb
zmprov mcf zimbraFileUploadMaxSize 20971520
zmprov mcf zimbraMailContentMaxSize 52428800 //50mb
zmprov modifyConfig zimbraMtaMaxMessageSize 52428800 

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You should be able to change this setting from Adminsitration Console too.

naseer6679Author Commented:
Hi Cristian,

Thanks for the comment. I am looking for the issue as I see in the logs which I have provided in the question. I need to know the reason for those errors seen in the log. The attachment size configuration seems to be fine in Zimbra.

A. Cristian CsikiSenior System AdministratorCommented:

Take a look here. Maybe you have the same problem.

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