saving clipping path

I am trying to save a clipping path around a square image.  I go in with pen tool and click on all 4 corners, close the path, click "save path", give it  a name, then click save as photoshop eps file.  This is how client needs image saved.  When you look at thumb of image you see the item, when you open file, all you see is a white box.  What am I doing wrong?
nsitedesignsAsked:
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Dan CraciunIT ConsultantCommented:
What do you use to open the file? Can you post a sample?
nsitedesignsAuthor Commented:
I see a white box when I open file in ps.  I can see the image as a thumbnail.  I attached a zipped file since it is quite big.
Dan CraciunIT ConsultantCommented:
I don't see the attachment.
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nsitedesignsAuthor Commented:
It isn't letting me upload an eps file.  : (
Dan CraciunIT ConsultantCommented:
Compress it into a zip or simply rename it with a zip extension.
Paul SauvéRetiredCommented:
You can use http://www.ee-stuff.com/index.php to upload ANY files for your questions since EE doesn't allow all types of files

Click on the link ―> Login and logon with your EE creds

Click on the Expert Area tab

Click on the Upload a new file link

Once your file is uploaded, past the in a comment here
nsitedesignsAuthor Commented:
I did upload a zip and it still got rejected.
nsitedesignsAuthor Commented:
I am trying to upload file now to alternative site
Dan CraciunIT ConsultantCommented:
It's probably bigger than 20 MB. Can you repeat the behavior using a dummy file? Maybe something as simple as a square and a circle, with a clipping path?
nsitedesignsAuthor Commented:
I think I uploaded file successfully, although it didn't confirm that I did it right.
Paul SauvéRetiredCommented:
In order for us to find it. you have to include the Question ID, (in this case 28650944) which you will find at the bottom right of your original question :-)
nsitedesignsAuthor Commented:
I uploaded it again this morning using the recommended A_28650944 name.  Both times it appeared to upload fine but I did not get any confirmation.
Dan CraciunIT ConsultantCommented:
No files found for Question ID 28650944
nsitedesignsAuthor Commented:
Check A_28650944

That is how the website asked that the files be saved, with an A_ prior to the question number.
Dan CraciunIT ConsultantCommented:
Nope.
Invalid Question ID
nsitedesignsAuthor Commented:
Well, I tried 3 times.  Not sure what the problem is.
Paul SauvéRetiredCommented:
I uploaded this file using Question ID: 28650944 :

https://filedb.experts-exchange.com/incoming/ee-stuff/8411-06-DOWN-UNDER-DISCO-8G.wma

So we know it works!
Dan CraciunIT ConsultantCommented:
If it works or if it does not work... That's not the OP.
Just do a mockup that exhibits the same problem so we can test.
David BruggeCommented:
@nsitedesigns

In order to get to the root of your problem (your original problem, not the problem uploading the file), let's first look as a possible scenario.

When using the pen tool, you have three options in the top tool bar. They are (from left to right) "shape layers", then "paths", then "fill pixels".

The first option, shape layers (which is the Photoshop default), draws a vector mask on its own layer that is filled with the default color. If the default color is white at the time, then the shape that you draw with the path tool will be filled with white. When you go to the paths palette, this will be initially labeled Shape 1 Vector Mask. This path can be saved, and when the file is saved as an eps, the white shape layer will be included in the file, and will appear as a white shape when you open the file.

If this is what has happened to do, go back and delete the shape layer and change your pen tool to the second option, "paths". Then draw your box and again, go to the paths layer. The path will now be named "Work path". You can now save this path as a vector that has no line or fill, but is simply a shape.

This time, when saved as an eps, it should work correctly.
nsitedesignsAuthor Commented:
Where are you seeing, "When using the pen tool, you have three options in the top tool bar. They are (from left to right) "shape layers", then "paths", then "fill pixels".

I see a shape drop down with Shape and Path options.  Then there is a fill (which is set to gray now), a stroke (and stroke width), width and height, a New Layer drop down, an alignment drop down, a "bring to ..." drop down and a rubberband button?
David BruggeCommented:
When selecting the pen tool (as seen by the icon in the far left) you have three icons just to the right. You want to use the middle selection to make a simple path
nsitedesignsAuthor Commented:
What version are you using?  I am using CS6.  I don't see what you see.  See link below:
http://screencast.com/t/nJeEKJCQV
Dan CraciunIT ConsultantCommented:
Select "Path" instead of "Shape"
nsitedesignsAuthor Commented:
I changed to path.  It didn't make any difference.    See screenshot.
http://screencast.com/t/Cx4J7kB6u3E
David BruggeCommented:
Well, let's step back a bit and let me ask, what is it that you are trying to accomplish?

Eps is an old format that is not used much any more. It could be possible to accomplish what you want with a different method.
nsitedesignsAuthor Commented:
Client was told by their marketing firm that they needed an EPS file of their product.  The file needed to be a path of their product.
David BruggeCommented:
Well, this is really old school, but it is not at all surprising. Many businesses are not interested in updating their technology as long as they still get results doing it "the old way."

An EPS is an Encapsulated Post Script file, a file that has certain postscript language embedded into the file.

Most files output by Photoshop such as TIFF, GIF, Jpeg, etc, are just flat pieces of art without any postscript information. When these files are output from Photoshop, any vector information in them is either "flattened" into the image, or discarded. None of the vector descriptors are kept with the file.

A Photoshop generated EPS file, takes the flattened artwork, and includes an embedded bit of code that has all of the vector information in it. When you view this file, you will see the flattened artwork, but with the right software, you can access and make use of the vector info as well.

As you have discovered, EPS files are a pain to generate and work with. The files are notoriously flaky and it is not especially uncommon to have a file that works great on one computer and completely falls apart on another.

Almost all modern software programs have abandoned them for PDFs which also embeds vector data, but in a much more elegant and reliable way.

Enough for the editorial, you need a vector mask embedded into a Photoshop EPS file.

Start by working with a copy of your original artwork, saved to the necessary color mode (RGB or CMYK), and resolution. Create the outline path. Be sure to use the path tool and not the shape tool as we discussed earlier. Then, go to the paths palette and save your path.

You should now be able to export your image as a Photoshop eps. When this file is viewed normally, the path should not show up, however, using software that looks for the path, such as InDesign, QuarkExpress, or some sign and banner software programs, the path should be accessible to them, and they should be able to put it to work the way they need it.

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