Microsoft Outlook from PC to Mac

Hello,

I have a user who uses a Mac on our Windows network.  Her Entourage recently got corrupted.  So, we decided to install the Mac version of Outlook on her Mac.  Everyone else within this network uses Outlook.  Our desktop tech moved her over from Entourage to Outlook a while back.  Well, she recently discovered that there is about a six month gap in her emails that she cannot find any emails for.  She also has a PC in her office that she uses periodically for WebEx sessions, seeing as how we cannot get them to work on her Mac.  But that's a different topic.  Anyway, Outlook is installed on the PC and the emails are there on the PC?  How can I get the emails from the PC to the Mac?  Or merge them or something along those lines?  I really don't understand why there are missing emails on the Mac because Outlook is pointed to the same email server as the PC, I think.  Any help on this would be greatly appreciated.

Thanks,
Mike
cheesebugahAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

strungCommented:
Try repairing the Outlook database:  http://support.microsoft.com/en-us/kb/2360509
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rindiCommented:
Maybe those emails have been archived and don't exist on the exchange server any longer?
0
cheesebugahAuthor Commented:
If I were to create a pst file on the PC with the missing emails, can that pst file be imported into Outlook on the Mac?
0
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

rindiCommented:
If they are archived, then they are already in pst files and you don't have to export anything. Just copy the pst files to the MAC and open them inside outlook.
0
strungCommented:
Here are instructions on how to import a pst file to Outlook for Mac:

https://support.microsoft.com/en-us/kb/2413370
0
cheesebugahAuthor Commented:
Thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.