Link to home
Start Free TrialLog in
Avatar of April33
April33

asked on

Office365 Selling

I need help navigating the maze of Microsoft Partner Network site in order to sell Office365.  I have signed up and purchased the Action Pack and gave Microsoft my Tax information.  It looks like I am all set....

I am able to log into my Office365 Admin portal but I don't see anywhere to setup offers (trial) for customers.

It appears I am missing something.  Does anybody with experience setting up and selling Office365 out there that can kindly lend some guidance!

Thanks
Avatar of Adam Brown
Adam Brown
Flag of United States of America image

I don't work with the portal myself, but I usually end up creating a trial tenant for my clients by just going through the website that allows you to sign up for a trial. Once the trial tenant is set up, you can enter your partner ID number under Billing > Subscriptions > Add Partner of Record
ASKER CERTIFIED SOLUTION
Avatar of btan
btan

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of April33
April33

ASKER

Thanks for the information... Also, MS Partner Support offered a very detailed description that I wanted to share for others that are learning Office365 Reselling:

Hi Partner,
Thank you for posting in Partner Support Community. I am Jerry and I will be assisting you with this issue.
From your description, I understand that as MS Partner, you want to know how to resell Office 365 services to your clients. If my understanding is not correct, please let me know.
 
Based on my experience, as MS Partner, we can resell Office 365 services to our customers and then get the benefits as the reseller.
Firstly, we need to sign up one Office 365 Partner account:

1. Sign Up for Office 365 using Your Internal-User Rights.
http://support.microsoft.com/kb/2916653/en-us

2. Administer your company account and manage clients.
http://office.microsoft.com/en-us/office365-suite-help/partners-build-your-business-and-administer-your-office-365-partner-account-HA102927574.aspx
 
If you don't see the Partner tab after using the Office 365 Partner account to login Partner Admin Center, then please click on the link below for additional information about Partner Admin Center.
http://blogs.office.com/2014/01/28/introducing-the-new-office-365-partner-admin-center/
Note: I would suggest you follow the wizard to configure your account again. Then check whether the Partner tab appears again. Generally, if we have not created an Office 365 account already, visit www.microsoftcloudpartner.com to get an account with the Office 365 partner features turned on. If we already have an Office 365 account, turn on partner features by following the guidance on www.microsoftcloudpartner.com (we can visit it to add the partner features to our existing account).  
 
Also you can refer to following links:
To activate partner features on an existing tenant: http://go.microsoft.com/fwlink/?linkid=214455
To activate partner features on a new tenant: http://go.microsoft.com/fwlink/?linkid=214454
 
Secondly, if you could access Office 365 Partner portal, then we can order Office 365 for your client. Please refer to following steps:

1. Login Partner Portal using our Office 365 Partner account -> Click the menu button on the top left corner -> Click Partner tab.
http://portal.office.com 
 
2. In partner admin center -> click build your business -> click "Create purchase offer"
 
 
3. Select Usage location -> select one Plan(depending on your requirement, for example, Office 365 Enterprise E3) -> Type the License count (for example, 150)
 
4. If you want to be the Delegated Admin of your client. Then select Include authorization for delegated administration under Delegated administration:
 
Note: If you want to know more information about Delegated Administrator, I would suggest you refer to following document:
Partners: Offer delegated administration
http://office.microsoft.com/client/15/help/home?Shownav=true&lcid=1033&ns=O365ENTADMIN&ver=15&services=YAMMER_ENTERPRISE%2cRMS_S_ENTERPRISE%2cOFFICESUBSCRIPTION%2cMCOSTANDARD%2cSHAREPOINTWAC%2cSHAREPOINTENTERPRISE%2cEXCHANGE_S_ENTERPRISE&HelpID=O365E_OfferDelegatedAdministration
5. Check all information in send page
 
As the instruction said, we need to copy and paste the all the text, including the URL, into an email message to create a customized purchase offer. Edit as necessary and then send the purchase offer to your client.
And we can see the "Offer Pricing" by clicking "Show offer pricing":
 
6. After receiving the email, the client need to open the link from the email and then accept it.
Thirdly, regarding the question "how to receive the revenue", as the reseller will get the revenue from reselling Office 365, I would suggest you refer to following post:
what we need to do to earn commission from MS for selling their products
http://partnersupport.microsoft.com/en-us/mpnpartnermem/forum/mpnpm_incent-mpnpm_online/what-we-need-to-do-to-earn-commission-from-ms-for/43466d11-d3d6-417a-b0ff-5c449b449666
As Luis L. MPN answered:
"
Your customer will pay directly to Microsoft and you will receive incentives for this. As an overall, Office 365 and Windows Intune will grant 12% upfront (after 2 months your customer has paid the first bill), and 4% residual (each month).
"
And please note, we need to add our "Partner of Record" to our customers' subscriptions. For detailed information, please refer to following post:
Transfer Exchange Online to new reseller
https://partnersupport.microsoft.com/en-us/mpnonline/forum/mpnoloff365-mpnolexch/transfer-exchange-online-to-new-reseller/2d5543d5-1aa6-4191-bf2b-75b3e7cc2cbd   
Hope all above helpful to you. If anything is unclear or anything I can help you, please feel free to let me know. We look forward to your further update.
Thank you for your understanding and patience! Have a nice day!
Best Regards,
Jerry Ye
Microsoft Partner Support Community Technical Support Engineer
Microsoft Global Partner Services
---------------------------------------------------------------------------------------
This posting is provided "AS IS" with no warranties, and confers no rights.
thanks for sharing and will benefits anyone venturing into this further...and indeed more than the open link to be more explicit else other will be searching high and low. The video and demo is is good leverage but most of them only avail once a having a login acct but sure those interested will already have...

http://blogs.msdn.com/b/mssmallbiz/archive/2013/02/22/how-to-sell-office-365-through-open-license-and-full-packaged-product-what-partners-need-to-know.aspx
Avatar of April33

ASKER

Thanks for you help.