Avatar of atom_73
atom_73
 asked on

lync 2013 photo sync

Hello.

Lync 2013 organization intergated with Exchange 2010 (AD is the storage of photo).
Some lync 2013 clients do not see some colleagues's photo in their contact lists.
How can we "push" photos periodically to display contact info correctly?

Regards
Microsoft ApplicationsMicrosoft Server AppsContact Management

Avatar of undefined
Last Comment
atom_73

8/22/2022 - Mon
Jian An Lim

since lync 2013 with exchange 2010 the AD is the storage of photo
it will depends on the connectivity of lync 2013 to the AD server.
If the AD is not responding (get back in time), the photo will not show up. (i.e. if are on VPN, slow link or etc)


The photo is not stored locally.

you can try to refrsh the lync address book to see whether is this once off.

http://policelli.com/blog/archive/2011/03/16/how-to-force-an-address-book-refresh-on-lync-client/
ASKER CERTIFIED SOLUTION
atom_73

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Jian An Lim

Hi, i think you have raised a valid question and you have an answer for it. so better to accept your own answer so at least the next person come in, we know this is the way forward.
atom_73

ASKER
The problem is not a client's "sync" address book  problem. A user might have changed the setting not to show the picture in it's lync profile so there is no officiial policy to disable it - only with "not supported" way to manipulate rtclocal database settings directly.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23