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ShaneCCFlag for United States of America

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Scan to Email produces error " cannot start Microsoft Outlook. The command line argument is not valid. Verify the switch you are using"

I am using a Brother 8890dw.  Windows 7 64 bit. Microsoft Outlook 2010 64 bit. Email is set up through google apps with the Google apps Outlook sync tool
I have Control Center 3 installed. When I attempt to scan to email I receive the error " Cannot start Microsoft Outlook. The command line argument is not valid. Verify the switch you are using."

I opened Outlook and set it as the default program.
I opened default programs and set Outlook as the default program for email.
In the control center I selected Outlook 2010 as the default.
I tried the Outlook.exe /resetnavpane   without success.

When I navigate to set program access and computer defaults, the option "use my default e-mail program" is selected.  I tick the radio button for " Microsoft Outlook" and press ok but when I go back in the " Use my current e-mail program" is again selected.

I have also run a repair on Microsoft office.   All the other scan functions on the brother work, ie scan to file, scan to image.

Thanks in advance.
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Joe Winograd
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I suggest trying this solution from the Brother tech support site:

http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=200000017891&ProductID=MFC7225N&Keyword=#.VSRRnJNM8zA

It shows as being for the MFC-7225N, but will likely work for other MFCs, including your MFC-8890DW.
Regards, Joe
Avatar of ShaneCC

ASKER

Hi thanks for the quick response. I tried the control center updater tool and it did not help.
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Joe Winograd
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ASKER

Thanks, I replaced the printer with a newer model that is running Control Center 4.  All is working well now.
You're welcome — happy to help. And thanks to you for the update — that's great news! Regards, Joe