Scan to Email produces error " cannot start Microsoft Outlook. The command line argument is not valid. Verify the switch you are using"

I am using a Brother 8890dw.  Windows 7 64 bit. Microsoft Outlook 2010 64 bit. Email is set up through google apps with the Google apps Outlook sync tool
I have Control Center 3 installed. When I attempt to scan to email I receive the error " Cannot start Microsoft Outlook. The command line argument is not valid. Verify the switch you are using."

I opened Outlook and set it as the default program.
I opened default programs and set Outlook as the default program for email.
In the control center I selected Outlook 2010 as the default.
I tried the Outlook.exe /resetnavpane   without success.

When I navigate to set program access and computer defaults, the option "use my default e-mail program" is selected.  I tick the radio button for " Microsoft Outlook" and press ok but when I go back in the " Use my current e-mail program" is again selected.

I have also run a repair on Microsoft office.   All the other scan functions on the brother work, ie scan to file, scan to image.

Thanks in advance.
ShaneCCService TechAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Joe Winograd, Fellow&MVEDeveloperCommented:
I suggest trying this solution from the Brother tech support site:

It shows as being for the MFC-7225N, but will likely work for other MFCs, including your MFC-8890DW.
Regards, Joe
ShaneCCService TechAuthor Commented:
Hi thanks for the quick response. I tried the control center updater tool and it did not help.
Joe Winograd, Fellow&MVEDeveloperCommented:
Here's the problem:

CC3 does not support Outlook 2010 64-bit
That is from here:

You may want to consider uninstalling the 64-bit Office 2010 and installing the 32-bit version. Here are the reasons as described by Microsoft:

Seems that most users will be better off with the 32-bit version. Here's an independent (i.e., non-Microsoft) article that reaches the same conclusion, saying "...the pros of 64-bit Office may be outweighed by the cons." Although written in 2013-Aug, it's likely still true today, especially for Office 2010. Even for Office 2013, 32-bit may be the way to go:

Sorry for the bad news. Regards, Joe

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ShaneCCService TechAuthor Commented:
Thanks, I replaced the printer with a newer model that is running Control Center 4.  All is working well now.
Joe Winograd, Fellow&MVEDeveloperCommented:
You're welcome — happy to help. And thanks to you for the update — that's great news! Regards, Joe
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.