I have a user that has a two year old Dell Inspiron laptop that is running Windows 7 32-bit. I can get the detail on the hardware but I'm not sure it's a hardware issue. This user has a local printer plugged into his docking station through USB. He is also connected to two network printers through TCP/IP ports . When he first starts up his laptop everything seems to be fine. As the work week goes on his machine will just kind of hang up when he attempts to print to any of the printers just mentioned. He will have to force whatever program to close (adobe pdf, word, excel etc). In my experience that would point to print spooling service. However when going to his services print spooling is running. Even if I stop and start or restart the print spooling service print jobs will not flow. We have to reboot the machine to get the print jobs to start working again. I have Kaspersky running on the machine with clean results and did an additional malwarebytes scan finding some typical hits like some added search engines which i cleaned off. I do not believe these would affect print jobs. Any ideas?