I have a user that has Windows 7 without the service pack 1 loaded. She needs this in order to upgrade IE so that she can get to certain sites that require a more current version of IE. Another IT guy says that he wasn't able to load SP1 and the system needs to be re-imaged. Is there a problem that you are aware of loading SP1 on a system that does not have it, if not, what is the best process to make that happen and the best place to download it?
As always, thank you for your assistance.