We have a file server hosted within Azure, the file server has multiple network shares that are mapped using GPO. Users on the local site can then access files, modify and re-save. Some users are experiencing an issue with saving files. The files are saved as .TMP with random names letter-numbers.tmp. This is happening over multiple applications (word/excel/adobe).
I think this maybe down to offline files and caching locally of the network shares (this is only educated guessing and may not be the root cause - could it be related to Slow-Link settings). The next steps i want to complete would be the removal of offline files for all users relating to the network shares deployed to each person.
When creating the GPO should i be looking a a computer or user based? I have found the related GPO's in both under: AdminTemplates > Network > Offline Files but need to confirm the selections/options. I need to ensure that offline files on mapped drives are not cached and also ensure that any that are cached are removed.