My Windows 8.1 is ?missing? a service to burn discs. Media Player says "connect a burner and restart the player"

When I try to use my burn software (Tried Several) they do not recognize a "burner". I found that problems with older OS was IMAPI Service was not running... I can't find an IMAPI service in my windows 8.1 pro computer.
ambantinAsked:
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rindiCommented:
Are you sure your PC actually has a burner connected to it? Maybe it just has a CD/DVD Rom? Besides that, you may have to start the program as Administrator.
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ambantinAuthor Commented:
tried starting as administrator and it definitely is a burner
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nobusCommented:
what PC is this?

verify if the burner is properly connected : check if it is seen in device manager --> what burner is it?
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flubbsterCommented:
The driver for the drive may have been corrupted. Try going into Device Manager, selecting the drive, and uninstalling it. Restart the computer and let windows detect the drive and re-install the software, then test.
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ambantinAuthor Commented:
did as instructed but still no luck.
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nobusCommented:
post the screenshot of device manager - showing the cd drive - plse
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rindiCommented:
And as has been asked already, tell us the PC model and DVD drive model.
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ambantinAuthor Commented:
Got rid of pc.. no longer needed
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ambantinAuthor Commented:
no longer needed
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Windows 8

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