Ubiquiti Password Reset

hey guys,

We had an old IT person setup our Ubiquity Wireless System here and I trying to make changes to it, but i do not have the password information.

I downloaded the controller, and i put a username/password, and i see the APs, but it just says Adoption Failed.
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Hypercat (Deb)Commented:
Cobra25Author Commented:
doesnt work, im assuming you need to have access to the existing controller to run that..
Then you need to reset the AP's - factory reset button on the AP itself - hold in for 5-10 seconds and it will reset
Then just go through the adoption process again with your new controller and things will work...

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Cobra25Author Commented:
Now, once its reset, how do you adopt it?
You've installed the controller on a pc yes? Then run the Unifi-Discover program which will detect the AP's and from there run the adoption...did you not say
I downloaded the controller, and i put a username/password, and i see the APs, but it just says Adoption Failed.

Where do you 'see the AP's'? Anyways run the Discover software to find them now once you've reset them and you should be ok
Cobra25Author Commented:
Yes i do see them in the discover software.

What is required to "Adopt" one?
Oh sorry...

You click on the Manage button - in there you put in the IP of your controller like so


Then click Apply and go to your controller web interface - refresh and you'll see the AP show up ready for Adoption...hopefully
Cobra25Author Commented:
i see..let me try it.
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