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Cannot ping Veeam ESXi

Hi

I cannot ping my Vmware server ESxi 5.5.0, but i can ping their virtuals machine , i don't know why . i can ping only when i'm in the same network subnet , but i need to connect from another different segment .

thanks
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hehoyos
Asked:
hehoyos
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Can you upload screenshots of your vSwitch and Network Configuration ?

Are the ESXi hosts and VMs on the same network ?

Is the ESXi and VM Default Gateway correct and the same ?

Is this a new implementation, or just stopped working, e.g. has never worked ?

Remember every TCP/IP device, has it's own uniqie TCP/IP configuration, so your VM OS network information could be correct, but ESXi is different, they do not share the same network stack! (although physical network connection could be the same!)
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hehoyosAuthor Commented:
The host and the VM's are in the same network, when i ping from a pc in another network i can ping a vm wokstation but i cannot pin the ESXi Host.

I've attached the configuration
NetworkProblemVMDRP.pdf
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
can you ping the default gateway from VMs and ESXi host ?
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hehoyosAuthor Commented:
Yes i can ping from my VM to the ESXi Host.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
can you ping the default gateway ?

from VM and Host ?
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hehoyosAuthor Commented:
Yes, i can ping from the host and the VM ..
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
it would seem, that there is a routing fault, getting to the 192.168.1.x network from the current network 192.168.2.x.

Firewall issue ?

Can you screenshot the DNS and Routing section
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hehoyosAuthor Commented:
FIrewall,  i don't have a restriction in my my vpn connection .

i connect only by IP i don't use a dns for the names resolution.

The command : esxcfg-route show me this information

/bin # esxcfg-route
VMkernel default gateway is 192.168.2.254
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Please screenshot the DNS and Routing information, and can you also screenshot the networking section, so I can see the vSwitch and VMs, and vSwitch.

Can you also show me the ping output to 192.168.2.254 from VM and ESXi.

Can you also show me the output from a traceroute to 192.168.2.254

what hops are available between 192.168.2.243 and the 1 network ?

do you have internet access from this host ?

if so traceroute to 158.152.1.222
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hehoyosAuthor Commented:
I've attached the file, see from the page 7 to the end of file NetworkProblemVMDRP_V2.pdf

Thanks a lot ...
NetworkProblemVMDRP-V2.pdf
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
traceroute is missing, to 192.168.2.254 and 158.152.1.222

to check which hop it fails on....

e.g. is the data packet going out the correct network interface, and getting to 192.168.2.254, and then failing after this hop.

has this just stopped working ?

do you have additional routes setup in Windows to reach the 192.168.1.x network
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hehoyosAuthor Commented:
not, is the first time that i need acces the ESXi directly for save some backups.

Probably the système take another interface, in VMware how i can route the traffic by an specific interface ???

Thanks
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Okay, so it's never worked from 192.168.1.x network.

traceroute is missing, to 192.168.2.254 and 158.152.1.222

unless the default gateway is configured to route packets, you would add a new interface with the IP Address 192.168.1.x, and ensure it's connected to that network.

e.g. you can have more than one management network.
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hehoyosAuthor Commented:
Now It's OK. I had another interface in the ESXi in the same segment, i disable it and all is working

Thanks a lot Andres.
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